Chairs: Fabrics+Metal  

Tables:MDF, melamine

Please refer to the product details page for detailed product descriptions.

Click on the product description to view the dimensions and weight of the product.

Load capacity：150kg

Assembly Required: Yes

Package includes assembly instructions.

Please be noted that customisation is not supported, thank you for your understanding.

Yes, it is suitable for commercial use.

We only have the online shop right now. We suggest you order one first and see if you like it. 

If you feel it is not perfect, please do not assemble it and contact us at info@ofcasa.eu for a refund. But you need to bear the return fee. Thank you for your understanding.

The website sells fabric swatches and you can click on the description to view the matching dining chairs.

If you would like more help,please contact us at info@ofcasa.eu.

For daily care, we suggest you use a damp cloth to wipe it down, and if it is dirty, you can wipe it down with a cleaner. Any questions, feel free to let us know.

Gently clean with a soft, damp cloth and mild detergent IMMEDIATELY.

① Discount code has expired; ② Only applicable to specific items (e.g. regular-priced items); ③ Orders do not meet the minimum amount requirement. Please check the campaign rules or contact us at info@ofcasa.eu .

No, discount codes can not be stacked. Only one discount code can be use per order. Thank you for your understanding.

Discounts are usually not stackable with other promotions, but there may be exceptions during big sales such as Black Friday, as described on the event page.

No, promotional products are not returnable.

Generally, your package will be processed within 1-2 working days after placing the order. It is the time elapsed between when the customer places the order and when the seller hands the order over to the delivery service.

Generally, orders are shipped within 4-5 working days of order confirmation/payment. Orders made on the weekends might experience delay.

Shipping area: UK (Excluding remote areas)

Please contact us at info@ofcasa.eu and send your address & post code to ask for specific shipping cost.

Yes,Please contactus at info@ofcasa.eu with the expected delivery date.

Generally, orders are delivered within 2-5 business days after dispatch.

Upon shipment, you will receive an email with the tracking number and carrier information, and you can also track the progress of your shipment in real time through the carrier's website.

You can change the delivery time by contacting the carrier directly.

Once your order is ready for dispatch or has been dispatched, we are unable to change the delivery address. We can try to contact the carrier to change the address, but you will need to pay an additional fee.

The carriers may take 24-48 hours to scan. If delayed beyond 3 days, Please contact us at info@ofcasa.eu with your order number.

If the logistic information is not updated for a long time, please contact us at info@ofcasa.eu and send the tracking number for more help.

If only one box of parcels is received first, no worries, the rest of the parcels are still in transit.

You can check the tracking number in the despatch notification and check the progress of the shipment through the carrier's website.

Generally, the table has been dispatched from the warehouse in two or three boxes. If only a part of the parcel is received first, the rest of the parcel is still in transit. You can check the tracking number in the despatch notification and check the progress of the shipment through the carrier's website. No worries.

Write content to answer to common questions your customers may have about your products, shipping policies..

Please click on the product details page to see the estimated shipping time.

Please contact us at info@ofcasa.eu and send us the link to the product, we will check if it is back in stock for you.

Please contact us at info@ofcasa.eu and send the products and quantities you expect to order.

We accept credit cards（Visa/Mastercard/American Express/Maestro）, PayPal, Apple Pay, Google pay and installments (Klarna/afterpay).

A: Check: ① Card balance/limit; ② Billing address matches bank records; ③ Try another browser/payment method. If issues persist, contact your bank or our support.④ Whether the 3DS verification has been passed ⑤ Whether you have had any experience of refusal of payment and have been classified as a high-risk user by your bank ⑥If you are using an American Express card, that card issuer may require you to send an SMS verification code to verify your identity when paying for an order over a certain amount. If you are unable to receive the verification code, we recommend that you split your order into 2-3 smaller orders and place a new payment.

If the problem still exists, please contact your bank or contactus at info@ofcasa.eu.

Please contact us at info@ofcasa.eu as soon as possible to send modification information, if the order has been shipped, it does not support modification.

Order confirmation notification will be automatically sent to your email address after successful ordering, if you don't receive it, please check your junk mailbox.

Sorry, the order confirmation notice is sent automatically by the system and cannot be sent again.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

You can contact us through our contact page! We will be happy to assist you.

Non-promotional products can be returned in their original packaging within 30 days. Non-production defects will require the buyer to pay the restocking fee.

Please check the link for more information. Return Policy

The refund will be provided to the original method of payment within 2-3 working days.

If you haven’t received the refund within 2-3 working days, please check your bank account again. Then contact your bank or credit card company. It may take some time before a refund is official posted. If you’ve done all of this and you still have not received your refund, please contact us at  info@ofcasa.eu.

The product warranty period is one year, no warranty extension is available.

Damage caused by manufacturing defects is covered by the warranty, accidental/human damage is not included in the warranty.

Please contact us at info@ofcasa.eu and take photos of the damaged product or package and photos of the product information on the side of the carton. We need to receive photos of the entire product and carton before we can follow up. Thank you for your understanding.

Please contact us at info@ofcasa.eu and take a picture of the wrong product received, take a picture of the product information on the side of the carton and the logistic slip and barcode/QR code attached to the carton.

Please contact us at info@ofcasa.eu and we will send you the assembly instruction file via email.

If you encounter problems during assembly, please send us video feedback and we will help you solve the problem.

Please contact us at info@ofcasa.eu and we will send new screws for you.

Please contact us at marketing@ofcasafurniture.eu for more information about co-operation.